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	<title>PlayMaker CRM</title>
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		<title>Home Care Compliance &amp; Regulations: &#8220;When companionship doesn&#8217;t pay&#8221;</title>
		<link>http://blog.playmakercrm.com/2011/07/home-care-compliance-regulations-when-companionship-doesnt-pay/</link>
		<comments>http://blog.playmakercrm.com/2011/07/home-care-compliance-regulations-when-companionship-doesnt-pay/#comments</comments>
		<pubDate>Wed, 20 Jul 2011 14:00:39 +0000</pubDate>
		<dc:creator>Jpatton</dc:creator>
				<category><![CDATA[Press Releases]]></category>
		<category><![CDATA[compliance]]></category>
		<category><![CDATA[home care crm]]></category>
		<category><![CDATA[homecare]]></category>
		<category><![CDATA[homecare crm]]></category>
		<category><![CDATA[minimum wage]]></category>
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		<guid isPermaLink="false">http://blog.playmakercrm.com/?p=793</guid>
		<description><![CDATA["Home health care occupations are projected to grow more than any others through 2018, according to the Bureau of Labor Statistics, but the workers who fill these jobs aren’t covered by our nation’s most basic labor laws. They should be."]]></description>
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		<title>Home Care Sales &amp; Marketing: &#8220;Create a Marriage With Your Clients, Not a Casual Relationship&#8221;</title>
		<link>http://blog.playmakercrm.com/2011/07/home-care-sales-marketing-create-a-marriage-with-your-clients-not-a-casual-relationship/</link>
		<comments>http://blog.playmakercrm.com/2011/07/home-care-sales-marketing-create-a-marriage-with-your-clients-not-a-casual-relationship/#comments</comments>
		<pubDate>Tue, 19 Jul 2011 14:25:34 +0000</pubDate>
		<dc:creator>Jpatton</dc:creator>
				<category><![CDATA[Press Releases]]></category>
		<category><![CDATA[adam bishop]]></category>
		<category><![CDATA[crm]]></category>
		<category><![CDATA[home care]]></category>
		<category><![CDATA[home care crm]]></category>
		<category><![CDATA[homecare]]></category>
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		<category><![CDATA[marketing]]></category>
		<category><![CDATA[playmaker]]></category>
		<category><![CDATA[sales]]></category>
		<category><![CDATA[sales training]]></category>

		<guid isPermaLink="false">http://blog.playmakercrm.com/?p=790</guid>
		<description><![CDATA["One of the greatest assets you have is your customer list, which consists of existing and previous clients and patients and medical referral sources."]]></description>
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		<title>CRM &amp; Technology News: &#8220;The Opposite of CRM&#8221;</title>
		<link>http://blog.playmakercrm.com/2011/07/crm-technology-news-the-opposite-of-crm/</link>
		<comments>http://blog.playmakercrm.com/2011/07/crm-technology-news-the-opposite-of-crm/#comments</comments>
		<pubDate>Thu, 14 Jul 2011 17:31:05 +0000</pubDate>
		<dc:creator>Jpatton</dc:creator>
				<category><![CDATA[Press Releases]]></category>
		<category><![CDATA[crm]]></category>
		<category><![CDATA[home care crm]]></category>
		<category><![CDATA[homecare crm]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[patient loyalty]]></category>
		<category><![CDATA[playmaker]]></category>
		<category><![CDATA[ROI]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[technology]]></category>

		<guid isPermaLink="false">http://blog.playmakercrm.com/?p=787</guid>
		<description><![CDATA["Ever wonder what the opposite of CRM would be?"]]></description>
		<wfw:commentRss>http://blog.playmakercrm.com/2011/07/crm-technology-news-the-opposite-of-crm/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
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		<title>Home Care Compliance &amp; Regulations: &#8220;Declare war on Medicare fraud, not seniors&#8221;</title>
		<link>http://blog.playmakercrm.com/2011/07/home-care-compliance-regulations-declare-war-on-medicare-fraud-not-seniors/</link>
		<comments>http://blog.playmakercrm.com/2011/07/home-care-compliance-regulations-declare-war-on-medicare-fraud-not-seniors/#comments</comments>
		<pubDate>Wed, 13 Jul 2011 13:42:57 +0000</pubDate>
		<dc:creator>Jpatton</dc:creator>
				<category><![CDATA[Press Releases]]></category>
		<category><![CDATA[compliance]]></category>
		<category><![CDATA[crm]]></category>
		<category><![CDATA[home care]]></category>
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		<category><![CDATA[homecare]]></category>
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		<category><![CDATA[medicare]]></category>
		<category><![CDATA[playmaker]]></category>
		<category><![CDATA[regulations]]></category>

		<guid isPermaLink="false">http://blog.playmakercrm.com/?p=784</guid>
		<description><![CDATA["As Congress wrangles over the debt ceiling, the federal budget, and the future of entitlement programs, it's clear that the nearly $500 billion spent each year on Medicare will remain a topic of great interest."]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Home Care Sales &amp; Marketing: &#8220;Home Care Selling vs. Marketing&#8221;</title>
		<link>http://blog.playmakercrm.com/2011/07/home-care-sales-marketing-home-care-selling-vs-marketing/</link>
		<comments>http://blog.playmakercrm.com/2011/07/home-care-sales-marketing-home-care-selling-vs-marketing/#comments</comments>
		<pubDate>Tue, 12 Jul 2011 14:02:15 +0000</pubDate>
		<dc:creator>Jpatton</dc:creator>
				<category><![CDATA[Press Releases]]></category>
		<category><![CDATA[adam bishop]]></category>
		<category><![CDATA[crm]]></category>
		<category><![CDATA[home care]]></category>
		<category><![CDATA[home care crm]]></category>
		<category><![CDATA[homecare]]></category>
		<category><![CDATA[homecare crm]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[playmaker]]></category>
		<category><![CDATA[sales]]></category>
		<category><![CDATA[sales training]]></category>

		<guid isPermaLink="false">http://blog.playmakercrm.com/?p=780</guid>
		<description><![CDATA["Quite simply, proper marketing creates the desire and urgency in your customers to allow you to sell to them. The art of selling is the progression toward closing the sale. In home care sales, too many agencies are guilty of constantly marketing and never get around to closing the sale."]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Home Care Industry News: &#8220;Care worker initiative resurrected&#8221;</title>
		<link>http://blog.playmakercrm.com/2011/07/home-care-industry-news-care-worker-initiative-resurrected/</link>
		<comments>http://blog.playmakercrm.com/2011/07/home-care-industry-news-care-worker-initiative-resurrected/#comments</comments>
		<pubDate>Mon, 11 Jul 2011 13:35:30 +0000</pubDate>
		<dc:creator>Jpatton</dc:creator>
				<category><![CDATA[Press Releases]]></category>
		<category><![CDATA[crm]]></category>
		<category><![CDATA[home care]]></category>
		<category><![CDATA[home care crm]]></category>
		<category><![CDATA[homecare]]></category>
		<category><![CDATA[playmaker]]></category>
		<category><![CDATA[regulations]]></category>

		<guid isPermaLink="false">http://blog.playmakercrm.com/?p=777</guid>
		<description><![CDATA["Voters may get a second chance this November to require background checks and increased training for workers who care for seniors and people with disabilities."]]></description>
		<wfw:commentRss>http://blog.playmakercrm.com/2011/07/home-care-industry-news-care-worker-initiative-resurrected/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>CRM &amp; Technology News: &#8220;To Be Truly Customer-Centric, You May Need to Change Your Conversations&#8221;</title>
		<link>http://blog.playmakercrm.com/2011/07/crm-technology-news-to-be-truly-customer-centric-you-may-need-to-change-your-conversations/</link>
		<comments>http://blog.playmakercrm.com/2011/07/crm-technology-news-to-be-truly-customer-centric-you-may-need-to-change-your-conversations/#comments</comments>
		<pubDate>Thu, 07 Jul 2011 14:23:57 +0000</pubDate>
		<dc:creator>Jpatton</dc:creator>
				<category><![CDATA[Press Releases]]></category>
		<category><![CDATA[crm]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[home care]]></category>
		<category><![CDATA[home care crm]]></category>
		<category><![CDATA[homecare]]></category>
		<category><![CDATA[homecare crm]]></category>
		<category><![CDATA[patient loyalty]]></category>
		<category><![CDATA[playmaker]]></category>
		<category><![CDATA[sales training]]></category>
		<category><![CDATA[technology]]></category>

		<guid isPermaLink="false">http://blog.playmakercrm.com/?p=774</guid>
		<description><![CDATA["A business that's succeeding at CRM (and that means the discipline of CRM, not the technology) will have come to some realizations. First off, even though the business no longer controls the conversation with the customer, that conversation has never been more important to pay attention to and to respond to in a coherent and, when possible, personalized way."]]></description>
		<wfw:commentRss>http://blog.playmakercrm.com/2011/07/crm-technology-news-to-be-truly-customer-centric-you-may-need-to-change-your-conversations/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>&#8220;Saving Medicare begins at home&#8221; by Beth Noyce</title>
		<link>http://blog.playmakercrm.com/2011/07/saving-medicare-begins-at-home-by-beth-noyce/</link>
		<comments>http://blog.playmakercrm.com/2011/07/saving-medicare-begins-at-home-by-beth-noyce/#comments</comments>
		<pubDate>Wed, 06 Jul 2011 13:48:24 +0000</pubDate>
		<dc:creator>Jpatton</dc:creator>
				<category><![CDATA[Press Releases]]></category>
		<category><![CDATA[crm]]></category>
		<category><![CDATA[home care]]></category>
		<category><![CDATA[home care crm]]></category>
		<category><![CDATA[homecare]]></category>
		<category><![CDATA[homecare crm]]></category>
		<category><![CDATA[medicare]]></category>
		<category><![CDATA[playmaker]]></category>

		<guid isPermaLink="false">http://blog.playmakercrm.com/?p=770</guid>
		<description><![CDATA["Let’s start with one simple, common-sense rule change: Allow people to receive health care in the best environment for their recovery. For instance, don’t send sick people to high-priced, impersonal hospitals unless it is the best place for them to receive needed care."]]></description>
		<wfw:commentRss>http://blog.playmakercrm.com/2011/07/saving-medicare-begins-at-home-by-beth-noyce/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Home Care Industry News: &#8220;Medicaid shifting to home care&#8221;</title>
		<link>http://blog.playmakercrm.com/2011/07/home-care-industry-news-medicaid-shifting-to-home-care/</link>
		<comments>http://blog.playmakercrm.com/2011/07/home-care-industry-news-medicaid-shifting-to-home-care/#comments</comments>
		<pubDate>Tue, 05 Jul 2011 19:59:16 +0000</pubDate>
		<dc:creator>Jpatton</dc:creator>
				<category><![CDATA[Press Releases]]></category>
		<category><![CDATA[crm]]></category>
		<category><![CDATA[home care]]></category>
		<category><![CDATA[home care crm]]></category>
		<category><![CDATA[homecare]]></category>
		<category><![CDATA[homecare crm]]></category>
		<category><![CDATA[playmaker]]></category>

		<guid isPermaLink="false">http://blog.playmakercrm.com/?p=767</guid>
		<description><![CDATA["Effective Friday, nursing homes took a 5.8 percent rate cut per patient, on average. Over the next two years, the proportion Ohio spends on institutional care will drop from 64 percent to 58 percent, while spending on community-based services such as Passport, which helps ill elderly Ohioans stay in their homes, will grow from 36 percent to 42 percent."]]></description>
		<wfw:commentRss>http://blog.playmakercrm.com/2011/07/home-care-industry-news-medicaid-shifting-to-home-care/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>CRM &amp; Technology News: &#8220;CRM and Social Media Marketing: Can They Work Together?&#8221;</title>
		<link>http://blog.playmakercrm.com/2011/06/crm-technology-news-crm-technology-news-crm-and-social-media-marketing-can-they-work-together/</link>
		<comments>http://blog.playmakercrm.com/2011/06/crm-technology-news-crm-technology-news-crm-and-social-media-marketing-can-they-work-together/#comments</comments>
		<pubDate>Thu, 30 Jun 2011 18:11:16 +0000</pubDate>
		<dc:creator>Jpatton</dc:creator>
				<category><![CDATA[Press Releases]]></category>
		<category><![CDATA[crm]]></category>
		<category><![CDATA[home care]]></category>
		<category><![CDATA[home care crm]]></category>
		<category><![CDATA[homecare]]></category>
		<category><![CDATA[homecare crm]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[playmaker]]></category>
		<category><![CDATA[ROI]]></category>
		<category><![CDATA[sales training]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[technology]]></category>

		<guid isPermaLink="false">http://blog.playmakercrm.com/?p=763</guid>
		<description><![CDATA["The death of CRM has been predicted many times. It’s still here, due mainly to its adaptability and the fact that it’s built around a core concept, an idea, not technology. Social media won’t kill it off any more than video players have killed off movie theaters, or TV killed off radio, or rock ’n’ roll killed off country music, or the car killed off horse buggies... um, strike that last one."]]></description>
		<wfw:commentRss>http://blog.playmakercrm.com/2011/06/crm-technology-news-crm-technology-news-crm-and-social-media-marketing-can-they-work-together/feed/</wfw:commentRss>
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