PlayMaker CRM Blog

PlayMaker CRM Configurable Dashboards: Visibility into the Metrics that Matter Most to You

Posted by Jennifer Artabane on April 13, 2017



With the release of our recent configurable dashboards feature, it’s easier than ever before for the entire sales and marketing organization to monitor and manage activity and performance. We know that each person within the organization has a different perspective, and how you choose to configure your dashboard is dependent upon your objectives and what you wish to compare.

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Topics: Sales Management, CRM, Technology, Sales Growth

Leverage Technology To Maximize HME Business Growth

Posted by Jason Dillon on April 3, 2017



The implementation of competitive bidding across the United States wreaked havoc within the HME marketplace. Smaller HME providers found themselves heavily hit and scrambling to recover from the far-reaching ramifications of losing a competitive bid, including financial loss and the need to develop a new plan. Many HME providers were forced to pull themselves up by their bootstraps and begin anew. Investing in HME-specific technology that improves market visibility, supports adaptability, and informs strategic decision-making is a critical component to overcoming the adversity imposed by competitive bidding.

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Topics: Sales, Technology, HME, Market Intelligence Data, Sales Growth

The VGM Heartland Conference 2016: Know Before You Go

Posted by Jason Lewallen on June 10, 2016


This year’s Heartland Conference will take place at the convention center, just a short distance from the corporate headquarters of VGM. They go out of their way to provide daily break-away entertainment as well as a deep educational opportunity. A majority of the attendees consider this conference to be absolutely indispensable.

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Topics: Sales, Technology, HME, Trade Shows, DME, VGM, Competitive Bidding, Heartland

Hospice Works Forum: Know Before You Go

Posted by Jason Lewallen on May 27, 2016


Each year, Hospice Works does a Forum that is usually clinical in nature. This year they decided to go non-clinical and focus on leadership, compliance, marketing, human resources, finance and fund development. This will provide a unique opportunity to focus in on those areas from a unique point-of-view. You will not want to miss out!

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Topics: Sales, Technology, Trade Shows, Hospice, Palliative Care, Marketing

Home Health Technology Summit: Know Before You Go

Posted by Jason Lewallen on March 9, 2016


The Home Health Technology Summit is just around the corner! It’s being held at The Hotel Monteleone in New Orleans, and while it’s target audience is all home-based services, it is hosted by HME News, one of the top Home Medical Equipment publications in the country.

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Topics: Technology, Home Health, HME, Trade Shows, HME News, Post-Acute Care

The MHCA Future of Home Care & Technology Expo: Know Before You Go

Posted by Jason Lewallen on January 26, 2016


We are just a few days away from the Minnesota Home Care Association’s Future of Home Care Conference and Technology Expo. The conference takes place at the Ramada Bloomington Hotel in Minneapolis on January 28th. This event is unique from most of the other conferences we will be attending this year, as it focuses solely on technology and emerging innovations in the home care space.

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Topics: Sales, Technology, Home Care, Trade Shows

HME News Business Summit 2015: Know Before You Go

Posted by Jason Lewallen on September 9, 2015


The much-anticipated HME News Business Summit is only a week away and will kick off on Sept. 13 – 15 at the Nashville Marriott at Vanderbilt University. This is a great annual meeting that brings HME industry leaders together to discuss and strategize growth. While it offers important sessions discussing regulations, technology and the future of the industry, the conference organizers also do a great job of providing attendees with multiple opportunities for networking. This is truly a one-of-a-kind conference for attendees to learn from one another, share ideas and network, and in my experience, that has really become the main attraction for this event.

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Topics: Sales, Technology, Tradeshows

HCAF 26th Annual Conference: Know Before You Go

Posted by Jason Lewallen on July 17, 2015


The 26Th Annual Home Care Association of Florida (HCAF) 2015 Annual Conference & Trade Show (July 28-30) is just around the corner, and I am excited to once again be representing PlayMaker CRM as an exhibitor. We have been a part of this conference for many years, and I’m always impressed with how the HCAF stays at the forefront of trends impacting our industry, which in turn allows them to provide valuable information to members and attendees. While all the sessions look great this year, I want to highlight a few key programs and events for you to consider to get the most out of your time in Orlando.

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Topics: Sales, Technology, Tradeshows

Convincing Your Company to Invest in CRM Technology

Posted by Kelly Wolf on July 10, 2015


As a sales representative in post-acute care, you are constantly looking for ways to improve your performance and stay ahead of the competition. During your research, you probably came across information about how a CRM (customer relationship management) system can help increase sales efficiency and boost productivity. However, you may find yourself in a situation where your company is not ready to invest in a CRM, or even that your fellow sales reps are not enthusiastic about the idea. So how can you convince your team to embrace CRM? The key is to form a plan and gather the right information that illustrates how a CRM will help the team be more informed, more effective and ultimately more successful. 

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Topics: CRM, Sales Efficiency, Technology, business process

Preparing for Technology Changes in the Workplace

Posted by Sean Haggis on May 29, 2015

In life and business, change is both necessary and inevitable. We must adapt to our changing environment or, to put it simply, it’s game over. If change is so important, then why do so many of us find it difficult to deal with it in our lives and careers? Keeping up with our everyday tasks at work is hard enough, let alone having to add something new to the mix, especially if it involves new technology. Just the thought of learning new technology can be time-consuming and stressful, causing denial and opposition. It’s easier to chug along the same path because it’s familiar and safe. The problem with this path is that your chances of creating new opportunities for success diminish over time while your competitors chip away at your market share. 



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Topics: CRM, Technology

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